Terumo strives to be a reliable healthcare company worldwide and promote corporate activities under the group mission of “Contributing to Society through Healthcare” and the “Terumo Group Code of Conduct.” The “Terumo Group Code of Conduct” defines the principles of behavior to follow so that all associates, including directors, officers, and employees of Terumo, will act with high ethics. Based on this Code of Conduct, Terumo pursues quality, a stable supply of goods and services to be procured, and fair and ethical dealings.
We are committed to collaborating with suppliers that enhance our organization's value by offering innovative solutions and supporting our group mission. We recognize that an open, competitive atmosphere is beneficial, and it is our goal to advance economic development. Accordingly, Terumo will make good-faith efforts to utilize minority-owned, women-owned, HUBZone, LGBT-owned, veteran-owned, service-disabled veteran-owned, disabled-owned and small businesses throughout the procurement process.
The “Terumo Group Code of Conduct” also indicates Terumo’s standard of how to interact with business partners, including suppliers, and expectations of suppliers as part of responsible corporate activities. In order to ensure we achieve these goals, Terumo established the “Terumo Group Procurement Policy,” which is the basic approach for Terumo procurement activities, and “Supplier Guidelines,” which are guidelines for suppliers. We appreciate everyone’s understanding and cooperation.
Terumo Group Identity
Terumo Group Procurement Policy
Terumo Corporation and Terumo Group (hereafter "Terumo") conduct the following procurement activity in accordance with "Terumo Code of Conduct", based on Terumo’s group mission "Contributing to Society through Healthcare."
1. Quality, Safety
Terumo endeavors to procure goods, services, etc with proper quality and safety in order to offer high-quality products and services for healthcare professionals and their patients around the world.
2. Stable Procurement
Terumo strive to ensure stable, timely and uninterrupted delivery of high-quality products. Terumo therefore endeavors to realize stable procurement by being prepared for emergency situations with suppliers.
3. Promotion of Compliance
Terumo complies with Terumo Group Code of Conduct, laws and regulations, and company rules through procurement activity.
4. Fair Procurement
Terumo pursues fair dealings with high ethics as a healthcare company. It has zero tolerance for bribery and corruption. Terumo also does not select or remove particular suppliers for improper reasons. The particular suppliers include, but are not limited to, companies owned by minorities, women, people with disabilities, LGBT - lesbian, gay, bisexual and transgender individuals, veterans, or located in historically underdeveloped areas, or small businesses.
5. Consideration for Human Rights and Environment
Terumo addresses respect of human rights, safety and health, and environmental protection through procurement activity.
6. Mutual Prosperity based on Reliability with Suppliers
Terumo endeavors to enable coexistence and co-prosperity through mutual trust with suppliers that respect this policy and follow "Supplier Guideline"
Terumo has established "Supplier Guidelines", which are requirements for suppliers reflected in Terumo Group Code of Conduct. These guidelines are composed of 7 chapters. Where Terumo enters into a contract with a supplier or Terumo issues a Purchase Order to supplier, the relationship will be governed by agreed terms and conditions. In addition, the supplier shall comply with the requirements of this guideline.
- Quality, Safety
- Stable Supply
- Promotion of Compliance
- Fair Dealings
- Consideration for Human Rights for Labor
- Consideration for Environment
- Management Systems
Terumo Integrity Helpline
If any of our business partners get aware of a situation that may involve a breach of law or of the Terumo Group Code of Conduct or any other serious and severe wrongdoing arises, please report to the Terumo Integrity Helpline.
Partners in Quality
The following are important Quality documents for doing business with Terumo:
Terumo is committed to developing valuable supplier relationships with minority-owned, women-owned, disadvantaged, HUBZone, LGBT-owned, veteran-owned, service-disabled veteran-owned, disabled-owned and small businesses. While Terumo recognizes that a diverse supplier base contributes to economic growth, all suppliers will be equally and fairly considered for future business opportunities.
- HUB Zone Council
- National Gay and Lesbian Chamber of Commerce (NGLCC)
- National Minority Supplier Development Council (NMSDC)
- National Veteran Business Development Council (NVBDC)
- National Veteran Owned Business Association (NaVOBA)
- US Business Leadership Network (USBLN)
- US Department of Veteran Affairs (VA)
- US Pan Asian American Chamber of Commerce (USPAACC)
- US Small Business Administration (SBA)
- US Women’s Chamber of Commerce (USWCC)
- Women’s Business Enterprise Council (WBENC)
Doing Business with Terumo
- New suppliers must complete a Supplier Set Up Form and attach your company’s W-9 or W-8BEN Form (as applicable) before Accounts Payable can process your first invoice payment.
- Please include your company’s legal name, phone number, contact person and complete remit to address on the invoice.
- Terumo offers check and ACH payments. Include a completed Authorization for Deposit of Vendor Payment.
- If Terumo has issued a purchase order, please include the PO number on the invoice.
- Invoices for services should be sent directly to your primary Terumo Business Contact and a copy to firstname.lastname@example.org. All direct material product invoices should be sent to email@example.com.
- Terumo's standard payment terms are net 45. Payment terms will be calculated from the invoice date, which should also reflect the date goods or services were received.
- Supplier Terms and Conditions Page
Note: Omission or inadequate documentation of the above may delay payment.