Hypodermics
Q.
What safety products does Terumo have now? Q.
What new safety products will Terumo be introducing and when? Q.
Are Terumo needles compatible with other syringe manufacturers' syringes?
A.
Terumo has a full line of Safety needles and syringes, sold under the SurGuard™
brand name. These are available as safety needles or as "combos"
which are syringe & needle combinations. We offer a full line of sizes
and needle gauges.
Terumo also offers the Surshield™ Safety Winged Blood collection set
and Safety Winged Infusion sets. You can read more about these products
under the "Infusion/Blood collection" section of our website.
We have just recently launched two types of safety syringes with permanently
attached needles: SurGuard™ Safety Insulin Syringes, and SurGuard™
Safety Allergy Syringes. These products have low dead space since the needle
is permanently attached, and the safety sheath swivels around the syringes,
for greater flexibility and an unobstructed view of the scale markings.
To purchase these products, or learn more, please contact any authorized
Terumo distributor, listed under the "Where to Buy" section of
the website.
A.
In the first quarter of 2004, Terumo will be launching a new, improved
line of safety needles and syringes, called SurGuard2™. This new
product line has a lower dead space than the previous SurGuard line, and
will be available to Hospitals, as well as Physician offices, and other
healthcare facilities.
If you would like to learn more about SurGuard2™ needle protection
system, please fill out the "Request
for Information" form.
A.
Terumo needles are compatible with luer lock and luer slip syringes that
conform to ISO 594, ISO/ANSI fittings.
Surshield™ Blood Collection & Infusion
Q.
Are your winged infusion and blood collection sets latex free? Q.
What does Terumo offer in safety products? Q.
Do you have a winged sampling set for blood collection? Q.
Does the TERUMO® Luer Adapter (1XX*MN2000T) fit with a competitive butterfly
and tube holder?
A.
Yes, all winged infusion and blood collection sets are latex free.
A.
Terumo currently offers the Surshield™ Safety Winged Infusion Set
and Surshield Safety Blood Collection Set. Both products offer a built-in
safety device, which ensures compliance with the latest OSHA regulations.
They are designed to be activated with one-hand, for maximum convenience
for healthcare workers.
A.
Yes, the Surshield™ Safety Winged Blood Collection Set
is available in 21G, 23G and 25G.
A.
The TERUMO® Luer Adapter (1XX*MN2000T) is compatible with devices that
conform to ISO 594, ISO/ANSI fittings and all standard tube holders.
What volume of blood can be collected in CapiJect® Capillary Blood Collection Tubes?
• The gray color-coded CapiJect Tube, catalog Number T-MPS has a fill volume
of 250 µl.
• The fill volume for all other CapiJect Tubes is 500 µl.
Is there a specific order for drawing blood into CapiJect Capillary Blood Collection Tubes?
Yes, always fill the EDTA CapiJect Tube first when more than one CapiJect Tube is obtained. Fill other additive tubes second and all serum tubes third.
How long should I wait for the serum CapiJect® Capillary Blood Collection Tubes to clot?
• Gel Tubes require a minimum of 20 minutes to clot before centrifugation.
• Non-Gel tubes require a minimum of 30 minutes to clot before centrifugation
and need to be processed immediately after centrifugation.
How do I process CapiJect Capillary Blood Collection Tubes?
Centrifugation Process
• CapiJect Tubes can be processed in a micro-centrifuge
• If using a regular size centrifuge, place the CapiJect Tubes into a larger 16 mm
blood collection tube or a 13 mm culture or transfer tube
Centrifugation Times
• Both serum and plasma CapiJect Tubes must be centrifuged at a minimum
relative centrifugal force (RCF) of 1200G for 10 minutes or 3500G for 90 seconds.
EDTA CapiJect Tubes
• Should be processed within 4 hours of collection.
Are CapiJect Capillary Blood Collection Tubes certified for lead testing?
Yes, several CapiJect Tubes are tested for lead content on a continual basis using Heated Graphite Furnace Atomic Absorption Spectroscopy. They are as follows;
Catalog Number
Color Code
Additive
T-MG
Cherry Red
Gel barrier with clot activator (silica particles & inert gel)
T-MQK
Lavender
K2-EDTA (0.78 mg)
T-M
Brick Red
No Additive/Clot Tube
T-MLH
Green
Lithium Heparin (12.5 IU)
T-MLHG
Green
Lithium Heparin with Gel (12.5 IU)
T-MPS
Gray
Sodium Fluoride (0.72 mg) Potassium Oxalate (0.58 mg)
What is the shelf-life of CapiJect Capillary Blood Collection Tubes?
• The shelf-life of CapiJect Tubes is two years from the date of manufacturing.
• Expiration dates are printed on each tube.
Are CapiJect Blood Collection Tubes Sterile or Non-Sterile?
CapiJect Tubes are Non-Sterile.
What storage conditions are recommended for CapiJect Capillary Blood Collection Tubes?
Store CapiJect Tubes between 15 to 30°C.
How are CapiJect Capillary Blood Collection Tubes packaged?
Fifty CapiJect Tubes are packaged per bag, with 5 bags per box (250 pieces) and 4 boxes per case, for a total of 1,000 pieces.
Are Material Safety Data Sheets (MSDS) available for CapiJect Capillary Blood Collection Tubes?
According to 29 CFR § § 1910.1200 (c), and 1910.1200 (b) (5) (iii), CapiJect Tubes meet the definition of “articles” and are exempt from the provision of the Hazards Communication Standard. Additionally, according to the Occupational Safety and Health Administration (OSHA), medical devices, when labeled pursuant to the Federal Food, Drug and Cosmetic Act, are exempt from this requirement. Please click here for a letter documenting this information.
Can CapiJect Capillary Blood Collection Tubes be purchased directly from Terumo Medical Corporation?
Yes, Terumo Medical Corporation sells CapiJect Tubes direct provided orders are placed for full cases and appropriate credit is established. However, Terumo Medical Corporation prefers to sell CapiJect Tubes through authorized distributors. Please click here for a complete list of authorized distributors.
From which Terumo authorized distributors can I purchase CapiJect Capillary Blood Collection Tubes?
• Fisher Scientific
• Cardinal Health
• VWR Scientific Products
• Caligor Hospital Supply
• Professional Hospital Supply
• McKesson HBOC Medical Group
• Owens and Minor
Please click here for Distributors’ contact information.
Interventional
For the most recent Help/FAQ information on Interventional products click here.
Transfusion
Q.
How can I get a product catalog or additional information about your products?
A.
You can contact the Transfusion Business Unit located in our corporate office in NJ. The phone number is (800) 283-7866 ext. 4251 or Fax (800) 283-3093.
Q.
Who should I contact if I have a problem with one of your products?
A.
Contact the Technical Services Department at (800) 283 -7866 ext. 7297 or 7299.
Q.
Who should I contact to place an order or check availability of a product? What if I have a question or problem with an order or invoice?
A.
Contact the Customer Administration Department at (800) 888 -3786.
Q.
Do you have training materials to assist a new customer with using your products? Do you provide training at a customer’s facility?
A.
We assist customers with training and the transition to using our blood bags. We have training materials specific for Terumo products to assist you in developing your facility’s SOPs. The Transfusion Business Unit is made up of professionals that include registered nurses, medical technologists, blood bank specialists and research based personnel who are experienced trainers and proficient in the use of Terumo products. All training is provided at your facility.
Q.
Where are the Terumo blood bags manufactured?
A.
The blood bags are manufactured by Terumo Corporation at our facility in Fujinomiya, Japan.
Q.
Are Terumo blood bags latex free?
A.
Yes, all Terumo blood bags and blood collection accessories are latex free.
Q.
Why is the tubing on the Terumo blood bags thicker than some other blood bags?
A.
Thicker wall tubing inherently reduces the tendency to kink, which helps prevent flow problems during blood collection.
Q.
Are the transfer bags latex free?
A.
Yes, Terumo TERUFLEX® Transfer Bags are latex free.
Q.
What is the expiration date for Terumo transfer bags?
A.
The shelf life of the transfer bags is 36 months from manufacture. The expiration date is printed on the box and the outside carton.
Q.
Are there support shelves for the TSCD®?
A.
Yes, we now have a bag support shelf for the TSCD® Sterile Tubing Welder, catalog # 8ME*TSTAND. To place an order for the shelf, contact our Customer Administration department at (800) 888-3786.
Q.
What type and size tubing can be used with the SCD® 312 and TSCD®?
A.
The SCD®312 and TSCD® are used to weld blood bag type tubing. The tubing specifications are: Outside Diameter 0.152 - 0.220 in., Wall thickness 0.02 - 0.043 in.
Q.
What happens if the wrong wafer is used in the TSCD® Sterile Tubing Welder?
A.
The welder will alarm when you press the start button and will not prepare the weld. The TSCD® and SCD® wafers are not interchangeable.
Q.
Can Biomedical personnel at our facility repair an SCD®/TSCD®?
A.
No. The SCD® and TSCD® Sterile Tubing Welders are medical devices that are used to prepare a functionally closed sterile weld. Proper repair and adjustment of the welder is essential to ensure a closed system. Therefore Terumo’s SCD Department must make all repairs and adjustments to the welder.
Q.
Does the Weld IntegrityTM Test Kit check for sterility?
A.
No, the test assesses the integrity of the welds prepared in your laboratory with your sterile tubing welder. The welds are inspected for alignment, leaks, ease in opening and the strength of each weld is determined. A written report with the results is returned to the customer.
Q.
What type of tubing can be used with the SCD® IIB?
A.
The SCD®IIB can weld PVC tubing with a nominal Outside Diameter of 0.215 inches or similar thermo plastic tubing such as C-Flex.
Cardiovascular
Check back later for updated information.
Veterinary
Q.
Are the Sur-VetTM products manufactured the same as the standard products?
Q.
Do we have a customer loyalty program?
Q.
Why should I use regular wall needles as opposed to Terumo's thin wall needle?
Q.
Why did Terumo change the color on SURFLO® I.V. Catheters?
A.
Yes, they are the same quality products, packaged
specifically for the Veterinary market.
A.
Yes, we have our C.A.P., Customer Appreciation Program. This is a unique
program that works every time you purchase Terumo Products. With each purchase you earn C.A.P.
dollars, which are deposited into your personal C.A.P. Account. You can
earn 8% of your Terumo purchases in the form of an AMEX debit card. These
dollars can be redeemed for travel, hotel, restaurants, and name brand
merchandise from places like The GAP, Eddie Bauer, Spiegel and many more.
For more information click here.
A.
It's purely a preference, but the thickness of the regular
wall needle is greater than the thin wall needle which may provide more
resistance to bending.
A.
Terumo changed to conform to the International color
standard for catheters. This standard is available to all catheter
manufacturers to promote a universal industry color code.
Others
Check back later for updated information.