FAQs

CUSTOMER CARE HOURS & INFO

Terumo Medical Corporation – Corporate Headquarters:
2101 Cottontail Lane
Somerset, NJ 08870
800.283.7866

United States Customer Care:
Phone: 800.888.3786
Fax: 800.411.5870
Operating Hours: Monday - Friday, 8:00 AM to 8:00 PM EST
E-mail: tmccustomer.admin@terumomedical.com

Accounts Receivable Contacts:
Phone: 800.283.7866
Fax: 732.412.4121
Speak to the accounts receivable representative who handles:
A–C = extension 4234
DFAS & All Distributors including Canadian customers = extension 4280
O–S = extension 4222
M and T–Z = extension 4282
D-G & I-L & N = extension OPEN

E-mail address to request an invoice copy: invoice@terumomedical.com

PRODUCT INFORMATION

Terumo Interventional Systems

Terumo Medical Products

Terumo Pharmaceutical Solutions


NEW ACCOUNT APPLICATION


OTHER TERUMO COMPANIES


ORDERS AND ORDER TRACKING

Orders can be placed by:
Phone: 800.888.3786
Fax: 800.411.5870
E-mail: tmccustomer.admin@terumomedical.com

E-commerce is also available via Global Healthcare Exchange (GHX), Web portal and VAN/AS2.
Web portal does require registration at Terumo's TMC Order Processing System.

Please call 800.888.3786 for more details.

Check Order Tracking on:
Please check status of your orders on Order Tracking.

INVOICE INQUIRIES

Accounts Receivable Contacts:
Phone: 800.283.7866
Fax: 732.412.4121
Speak to the accounts receivable representative who handles:
A–C = extension 4234
DFAS & All Distributors including Canadian customers = extension 4280
O–S = extension 4222
M and T–Z = extension 4282
D-G & I-L & N = extension OPEN
E-mail address to request an invoice copy: invoice@terumomedical.com


RETURNS